Temporary Closure

April 28, 2020
Dear Patients,

These are certainly unprecedented and trying times for us all. The global pandemic of the coronavirus and the recent shelter-in-place orders across the country have turned our worlds upside down.

In dentistry, we are confronted with a shortage of PPE (personal protective equipment) and/or inadequate PPE for this COVID-19 virus. In addition, trying to discern between essential and non-essential dental services can be challenging. All the while, trying to maintain universal precautions for infection control and trying to keep our patients in a safe environment while at our office deserves attention as to how many patients we should have in our waiting room at any one particular time (and to maintain the 6 foot distance)

Recent news has us all watching the virus spread rapidly across the country and news that it may get worse before it gets better. The amount of time necessary before we start to see the health of the public stabilize is unknown.

After much deliberation, for these reasons (and more) I have decided to close my dental office until June 1st, 2020. Hopefully this will help in a small way to keep the PPE on the front lines of COVID-19, in hospitals, etc. and it will also help maintain the health of my patients, my staff, and myself.

In June, I would hope that the supply of critical armamentarium to all dental personnel will catch up with demand, the virus may diminish its spread and we can all then breathe a sigh of relief and GET BACK TO WORK.

My staff has been working diligently to contact those of you with a scheduled appointment during this time to cancel the appointment. IF YOU HAVE A SCHEDULED APPOINTMENT WITH US BEGINNING APRIL 1ST THROUGH MAY 31st, THESE APPOINTMENTS WILL NEED TO BE RE-SCHEDULED. AND THE RESCHEDULING PROCESS MAY NOT OCCUR UNTIL AFTER June 1st. If my staff has already contacted you to reschedule your appointment, you may disregard the previous two sentences.

If you are a patient-of-record with PAIN or SWELLING, you may contact me by either text or call to my cell number at (925) 787-7585 or by our email address at GrandAvenueDentist@gmail.com. At times, I do not have cellular service so please consider the email address given above.

I look forward to seeing all of you again in the near future. Thank you for your understanding and patience during this unprecedented time.

Sincerely,
Donald K. Ruddell, DDS